Refund Policy

We strive to provide the best experience possible with ChatGPT Favorites. However, if you are unsatisfied with your purchase, our refund policy is outlined below.

1. Subscription Refunds

Our paid plans are non-refundable except in the following cases:

• If you were charged by mistake due to a billing error.
• If you cancel within 48 hours of purchase and have not used the paid features.
• If a system-wide outage prevented you from using your subscription for an extended period.

2. Refund Process

To request a refund, please contact us at info@chatgptfavorites.com with your purchase details, including:

• Your registered email address.
• Transaction ID or payment receipt.
• Reason for requesting a refund.

Refund requests will be reviewed within 7 business days. If approved, refunds will be processed back to the original payment method within 5-10 business days.

3. Non-Refundable Situations

We do not provide refunds in the following cases:

• Partial usage of the subscription period.
• Failure to cancel before renewal.
• Discontentment due to personal preferences.
• Violations of our Terms of Service.

4. Chargebacks

If you initiate a chargeback without contacting us first, your account may be suspended or terminated. We encourage you to reach out to resolve any payment disputes before proceeding with a chargeback.

5. Changes to This Refund Policy

We reserve the right to update this policy at any time. Any changes will be reflected on this page. Continued use of our service constitutes acceptance of the updated terms.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at info@chatgptfavorites.com.